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Thanks for your interest in EXOGEN. If you have questions related to your health or medical condition, please consult your physician. If you have questions about the EXOGEN device, we’ve posted answers to many common inquiries in our FAQs for patients, physicians and payers. If you have a question that’s not covered in the FAQs, feel free to contact us using the form below.









  • For help with an issue not listed here, please contact customer service at (800) 836-4080.
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For physicians:
Request a call from your local EXOGEN representative.

For payers:
Want to talk with an EXOGEN expert? Or learn about earning CEUs through Smith & Nephew? Contact your representative today.

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*Summary of Indications for Use: The EXOGEN Ultrasound Bone Healing System is indicated for the non-invasive treatment of established non-unions excluding skull and vertebra.

In addition, EXOGEN is indicated for accelerating the time to a healed fracture for fresh, closed, posteriorly displaced distal radius fractures and fresh, closed or Grade I open tibial diaphysis fractures in skeletally mature individuals when these fractures are orthopaedically managed by closed reduction and cast immobilization.

There are no known contraindications for the EXOGEN device. Safety and effectiveness has not been established for individuals lacking skeletal maturity; pregnant or nursing women; patients with cardiac pacemakers; on fractures due to bone cancer; or on patients with poor blood circulation or clotting problems. Some patients may be sensitive to the ultrasound gel. Full prescribing information can be found in product labeling, at www.exogen.com or by contacting customer service at 1-800-836-4080.

A non-union is considered to be established when the fracture site shows no visibly progressive signs of healing.

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