{"id":155,"date":"2021-10-10T03:01:09","date_gmt":"2021-10-10T03:01:09","guid":{"rendered":"https:\/\/exogen.com\/?page_id=155"},"modified":"2025-08-04T18:13:49","modified_gmt":"2025-08-04T18:13:49","slug":"staying-connected","status":"publish","type":"page","link":"https:\/\/www.exogen.com\/en\/staying-connected\/","title":{"rendered":"Staying Connected"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-jevc&#8221; back_image=&#8221;164&#8243; back_repeat=&#8221;no-repeat&#8221; back_position=&#8221;center center&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;360205&#8243; row_height_pixel=&#8221;460&#8243; back_size=&#8221;cover&#8221; el_class=&#8221;inner-banner&#8221; css=&#8221;.vc_custom_1681932101293{margin-top: 88px !important;margin-bottom: 0px !important;padding-bottom: 44px !important;}&#8221; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;652607&#8243;][vc_custom_heading text_color=&#8221;color-xsdn&#8221; heading_semantic=&#8221;h1&#8243; text_size=&#8221;fontsize-942846&#8243; text_weight=&#8221;400&#8243; uncode_shortcode_id=&#8221;996020&#8243; text_color_type=&#8221;uncode-palette&#8221;]Expect to <span style=\"font-weight: 700 !important;\">Stay Connected<\/span>[\/vc_custom_heading][vc_button size=&#8221;btn-lg&#8221; radius=&#8221;btn-circle&#8221; hover_fx=&#8221;outlined&#8221; border_width=&#8221;1&#8243; icon_position=&#8221;right&#8221; uncode_shortcode_id=&#8221;102660&#8243; button_color_type=&#8221;uncode-solid&#8221; icon=&#8221;fa fa-arrow-right2&#8243; link=&#8221;url:%2Fhow-to-get-exogen%2F&#8221; button_color_solid=&#8221;rgba(0,0,0,0.01)&#8221; el_id=&#8221;button-transparent&#8221;]Get EXOGEN Now[\/vc_button][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; back_color=&#8221;color-103027&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; mobile_visibility=&#8221;yes&#8221; uncode_shortcode_id=&#8221;163787&#8243; back_color_type=&#8221;uncode-palette&#8221; css=&#8221;.vc_custom_1681933322013{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 50px !important;padding-bottom: 45px !important;}&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;129983&#8243;]<\/p>\n<div class=\"scroll-top\" style=\"font-family: 'century_gothicbold', 'century_gothicregular'; font-size: 15px; text-align: center;\"><a href=\"#connects\">EXOGEN Connects App\u00a0\u00a0<i class=\"fa fa-arrow-right2\"><\/i><\/a>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<a href=\"#rewards\">Rewards Program\u00a0\u00a0<i class=\"fa fa-arrow-right2\"><\/i><\/a><\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;615627&#8243; css=&#8221;.vc_custom_1634308238984{padding-top: 60px !important;padding-bottom: 90px !important;}&#8221;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;102895&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;694543&#8243; el_id=&#8221;Exo_get_wrap&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/12&#8243; uncode_shortcode_id=&#8221;301508&#8243;][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;10\/12&#8243; uncode_shortcode_id=&#8221;444998&#8243;][vc_custom_heading text_color=&#8221;color-121277&#8243; text_font=&#8221;font-559666&#8243; text_size=&#8221;fontsize-242148&#8243; text_weight=&#8221;400&#8243; text_height=&#8221;fontheight-133340&#8243; text_space=&#8221;fontspace-572008&#8243; uncode_shortcode_id=&#8221;332793&#8243; text_color_type=&#8221;uncode-palette&#8221;]Staying Engaged During Your Healing Journey is Important for a Successful Outcome.[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;173987&#8243; css=&#8221;.vc_custom_1633835013635{margin-top: 20px !important;border-bottom-width: 0px !important;}&#8221;]Make sure you download the EXOGEN Connects app and check out the EXOGEN Rewards program.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;890983&#8243; el_class=&#8221;begining-text&#8221; el_id=&#8221;connects&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;639824&#8243;][vc_empty_space empty_h=&#8221;3&#8243; el_id=&#8221;connects&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-103027&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;2&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;130901&#8243; back_color_type=&#8221;uncode-palette&#8221; css=&#8221;.vc_custom_1634727834746{margin-bottom: 0px !important;padding-top: 50px !important;padding-bottom: 70px !important;}&#8221; el_id=&#8221;image_top_wrap&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;906471&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;158068&#8243; css=&#8221;.vc_custom_1633835876965{margin-top: -120px !important;}&#8221; el_class=&#8221;top-minus-image&#8221;][vc_column_inner width=&#8221;1\/1&#8243;][vc_single_image media=&#8221;157&#8243; media_width_use_pixel=&#8221;yes&#8221; uncode_shortcode_id=&#8221;193868&#8243; media_width_pixel=&#8221;520&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;167560&#8243; el_class=&#8221;say-twenty-minuts&#8221;][vc_custom_heading text_color=&#8221;color-nhtu&#8221; heading_semantic=&#8221;h4&#8243; text_font=&#8221;font-559666&#8243; text_size=&#8221;h4&#8243; text_weight=&#8221;700&#8243; text_height=&#8221;fontheight-143712&#8243; uncode_shortcode_id=&#8221;186620&#8243; text_color_type=&#8221;uncode-palette&#8221;]It\u2019s Time to Heal[\/vc_custom_heading][vc_custom_heading text_color=&#8221;color-nhtu&#8221; heading_semantic=&#8221;h4&#8243; text_font=&#8221;font-126816&#8243; text_size=&#8221;h4&#8243; text_weight=&#8221;400&#8243; text_height=&#8221;fontheight-143712&#8243; uncode_shortcode_id=&#8221;965774&#8243; text_color_type=&#8221;uncode-palette&#8221; el_class=&#8221;app-desc-sub-tit&#8221;]EXOGEN CONNECTS Mobile App[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;137412&#8243;]At your side 24\/7, keeping you connected during your healing journey.<br \/>\nYour journey to healing will be easier with a reliable guide at your side. That\u2019s where EXOGEN Connects comes in. Features of the free app include:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>A quick-start guide and instructional videos<\/li>\n<li>The EXOGEN @Home Experience, with useful tools and resources<br \/>\navailable 24\/7<\/li>\n<li>The ability to sync treatment reminders with your smart device<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>EXOGEN Connects also features inspirational user testimonials and opportunities to share your own experiences on social media.[\/vc_column_text][vc_column_text uncode_shortcode_id=&#8221;132008&#8243;]<\/p>\n<div style=\"display: flex; margin-top: 10px;\"><a href=\"https:\/\/itunes.apple.com\/us\/app\/exogen-connects-us-version\/id887605150?mt=8\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" style=\"margin-right: 10px;\" src=\"https:\/\/www.exogen.com\/wp-content\/uploads\/2021\/10\/app-iphonr.png\" alt=\"null\" width=\"140\" \/><\/a><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.exogenus.app\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/www.exogen.com\/wp-content\/uploads\/2021\/10\/google-icon.png\" alt=\"null\" width=\"168\" \/><\/a><\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;172141&#8243; css=&#8221;.vc_custom_1633837034847{margin-top: 70px !important;margin-bottom: 90px !important;}&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;411194&#8243; el_class=&#8221;begining-text&#8221; el_id=&#8221;rewards&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;753574&#8243;][vc_empty_space empty_h=&#8221;3&#8243; el_id=&#8221;rewards&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;143632&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;190150&#8243;][vc_single_image media=&#8221;9560&#8243; media_width_percent=&#8221;100&#8243; uncode_shortcode_id=&#8221;994831&#8243;][vc_custom_heading text_color=&#8221;color-121277&#8243; text_font=&#8221;font-559666&#8243; text_size=&#8221;fontsize-242148&#8243; text_weight=&#8221;400&#8243; text_height=&#8221;fontheight-133340&#8243; text_space=&#8221;fontspace-572008&#8243; uncode_shortcode_id=&#8221;440591&#8243; text_color_type=&#8221;uncode-palette&#8221;]Be Rewarded for<br \/>\nYour Daily Use of EXOGEN[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;938867&#8243;]<b>EXOGEN Rewards<\/b> is a reimbursement program that encourages you to comply with your treatment regimen and achieve successful bone healing.<\/p>\n<p>If you are eligible to participate, the program will reimburse you up to $500 of your out-of-pocket costs for the EXOGEN device. <b>Reimbursement cannot exceed your actual out-of-pocket costs<\/b>.<br \/>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;100927&#8243;][vc_single_image media=&#8221;9541&#8243; media_width_percent=&#8221;100&#8243; uncode_shortcode_id=&#8221;113610&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;137883&#8243; el_class=&#8221;begining-text&#8221;][vc_column_inner width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;158690&#8243; el_class=&#8221;bold-and-link&#8221;]<strong>ELIGIBILITY<\/strong><\/p>\n<p><b>Not all patients are eligible for EXOGEN Rewards. Terms and conditions apply.<\/b><\/p>\n<p>To be eligible for EXOGEN Rewards, you must be 95% compliant with daily treatment, and you must either:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Use EXOGEN daily for a minimum of 120 days (recorded automatically by the device);<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Or<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Provide proof of healing, if healing occurs prior to 120 days; please have the prescribing healthcare provider complete and submit <a href=\"\/wp-content\/uploads\/2024\/05\/FRM-000534D-EXOGEN-Attestation-Form-DIGITAL.pdf\" target=\"_blank\" rel=\"noopener\">this attestation form<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Other eligibility requirements apply, as well. For example:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>You must call Customer Service within 30 days after your last treatment.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<div style=\"margin-top: 40px;\"><strong>EXCLUSIONS<\/strong><\/div>\n<p>Not all users are eligible for EXOGEN Rewards. Program benefits will <b>not be available<\/b> for:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>An EXOGEN device that has been modified or altered<\/li>\n<li>An EXOGEN device that was not sent to the patient directly from Bioventus<\/li>\n<li>A patient who was not prescribed EXOGEN<\/li>\n<li>Patients with a denied EXOGEN order<\/li>\n<li>Costs other than the patient\u2019s out-of-pocket payment to Bioventus<\/li>\n<li>EXOGEN treatment outside the United States<\/li>\n<li>Patients with any federal, state, or other government plans, including, but not limited to, Medicare (including a Medicare Part D or Medicare Advantage plan), Medicaid, TRICARE\/CHAMPUS, Veterans Administration or Department of Defense health coverage, the Puerto Rico Government Health Insurance Plan, or any other federal or state healthcare programs or pharmaceutical assistance program<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<div style=\"margin-top: 40px;\"><strong>SUPPORT<\/strong><\/div>\n<p>To participate in EXOGEN Rewards, contact Customer Service at <a href=\"&quot;tel:800-836-4080\">1-800-836-4080<\/a>. We can also tell you how to return your device for verification and answer any questions about EXOGEN Rewards.[\/vc_column_text][vc_button button_color=&#8221;color-207599&#8243; size=&#8221;btn-sm&#8221; radius=&#8221;btn-circle&#8221; hover_fx=&#8221;full-colored&#8221; border_width=&#8221;0&#8243; icon_position=&#8221;right&#8221; uncode_shortcode_id=&#8221;216783&#8243; button_color_type=&#8221;uncode-palette&#8221; icon=&#8221;fa fa-arrow-right2&#8243; link=&#8221;url:%2Ftestimonial%2F&#8221;]X Factor Stories[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; back_color=&#8221;color-103027&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;320377&#8243; back_color_type=&#8221;uncode-palette&#8221; css=&#8221;.vc_custom_1633839243585{padding-top: 60px !important;padding-bottom: 0px !important;}&#8221; el_class=&#8221;no-padding&#8221;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;306207&#8243;][vc_custom_heading text_color=&#8221;color-121277&#8243; text_font=&#8221;font-559666&#8243; text_size=&#8221;fontsize-242148&#8243; text_weight=&#8221;700&#8243; uncode_shortcode_id=&#8221;146153&#8243; text_color_type=&#8221;uncode-palette&#8221;]Social Media[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h4&#8243; text_font=&#8221;font-126816&#8243; text_size=&#8221;h4&#8243; text_height=&#8221;fontheight-143712&#8243; uncode_shortcode_id=&#8221;142363&#8243;]Follow along to see your recovery stories and get the latest from EXOGEN[\/vc_custom_heading]<div class=\"ult-just-icon-wrapper icon-inline \"><div class=\"align-icon\" style=\"text-align:center;\">\n<a class=\"aio-tooltip 69e8f188c2c8e\" href=\"https:\/\/www.facebook.com\/exogenbonehealing\/\" target=\"_blank\" rel=\"noopener\"  data-toggle=\"tooltip\" data-placement=\"\"><div class=\"aio-icon none \"  style=\"color:#b95919;font-size:23px;display:inline-block;\">\n\t<i class=\"Defaults-facebook facebook-f\"><\/i>\n<\/div><\/a><\/div><\/div><div class=\"ult-just-icon-wrapper icon-inline \"><div class=\"align-icon\" style=\"text-align:center;\">\n<a class=\"aio-tooltip 69e8f188c2cf7\" href=\"https:\/\/www.instagram.com\/exogenbonehealing\/\" target=\"_blank\" rel=\"noopener\"  data-toggle=\"tooltip\" data-placement=\"\"><div class=\"aio-icon none \"  style=\"color:#b95919;font-size:23px;display:inline-block;\">\n\t<i class=\"Defaults-instagram\"><\/i>\n<\/div><\/a><\/div><\/div>[vc_column_text uncode_shortcode_id=&#8221;203447&#8243;]<div class='embedsocial-hashtag' data-ref='3e87db10b496246f72e5fbcb93ed8e010123412f'><\/div>[\/vc_column_text][vc_separator sep_color=&#8221;color-763025&#8243; uncode_shortcode_id=&#8221;204372&#8243; sep_color_type=&#8221;uncode-palette&#8221; el_height=&#8221;75px&#8221;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;148969&#8243; css=&#8221;.vc_custom_1633839587487{margin-top: 50px !important;margin-bottom: 60px !important;}&#8221;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;196117&#8243;][vc_custom_heading text_color=&#8221;color-121277&#8243; text_font=&#8221;font-559666&#8243; text_size=&#8221;fontsize-242148&#8243; text_weight=&#8221;700&#8243; uncode_shortcode_id=&#8221;114782&#8243; text_color_type=&#8221;uncode-palette&#8221;]We&#8217;re Here for You[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;193117&#8243; css=&#8221;.vc_custom_1633840089583{margin-top: 20px !important;}&#8221;]<span class=\"orange-font\">Bioventus Customer Service<\/span> is available to answer your questions and help you stay consistent with your EXOGEN treatment schedule.<br \/>\n<strong>For <span class=\"orange-font\">Bioventus Customer Service<\/span>, call <a href=\"tel:1-800-836-4080\">1-800-836-4080<\/a><\/strong>.[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; border_color=&#8221;color-gyho&#8221; border_style=&#8221;solid&#8221; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;206930&#8243; css=&#8221;.vc_custom_1633839934035{margin-top: 40px !important;margin-bottom: 0px !important;border-top-width: 1px !important;}&#8221; el_id=&#8221;description_text&#8221; border_color_type=&#8221;uncode-palette&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;577554&#8243;]<strong style=\"margin-bottom: 15px;\">Summary of Indications for Use<\/strong><\/p>\n<p>The EXOGEN Ultrasound Bone Healing System is indicated for the non-invasive treatment of established nonunions* excluding skull and vertebra. The EXOGEN device has also been reported as effective as an adjunctive non-invasive treatment of established nonunions in patients:<\/p>\n<ul>\n<li>With internal or external fracture fixation hardware present. EXOGEN cannot penetrate metal and therefore should not be applied directly over hardware.<\/li>\n<li>Undergoing treatment for infection at the fracture site. EXOGEN is not intended to treat the infection.<\/li>\n<li>Believed to have diminished bone quality. EXOGEN is not intended to treat diminished bone quality.<\/li>\n<\/ul>\n<p>In addition, EXOGEN is indicated for accelerating the time to a healed fracture for fresh, closed, posteriorly displaced distal radius fractures and fresh, closed or Grade I open tibial diaphysis fractures in skeletally mature individuals when these fractures are orthopedically managed by closed reduction and cast immobilization.<\/p>\n<p>There are no known contraindications for the EXOGEN device. Safety and effectiveness have not been established for individuals lacking skeletal maturity, pregnant or nursing women, patients with cardiac pacemakers, on fractures due to bone cancer, or on patients with poor blood circulation or clotting problems. Some patients may be sensitive to the ultrasound gel.<\/p>\n<p>*A nonunion is considered to be established when the fracture site shows no visibly progressive signs of healing.<\/p>\n<p>Full prescribing information can be found in product labelling, at <a href=\"https:\/\/www.exogen.com\/\">EXOGEN.com<\/a>, or by calling Customer Service at <a href=\"tel:1-800-836-4080\"><strong>1-800-836-4080<\/strong><\/a>.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=&#8221;0&#8243; back_color=&#8221;color-jevc&#8221; back_image=&#8221;164&#8243; back_repeat=&#8221;no-repeat&#8221; back_position=&#8221;center center&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;360205&#8243; row_height_pixel=&#8221;460&#8243; back_size=&#8221;cover&#8221; el_class=&#8221;inner-banner&#8221; css=&#8221;.vc_custom_1681932101293{margin-top: 88px !important;margin-bottom: 0px [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_five9_enable_chat":"","footnotes":""},"class_list":["post-155","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Staying Connected | EXOGEN Ultrasound Bone Healing System<\/title>\n<meta name=\"description\" content=\"Stay connected during your healing journey with the EXOGEN Ultrasound Bone Healing System by download the EXOGEN Connects app.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.exogen.com\/en\/staying-connected\/\" \/>\n<meta property=\"og:locale\" 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