FAQ - Patient NZ

Is EXOGEN treatment painful?

Most patients don’t feel anything at the treatment site, while some patients report experiencing a tingling sensation.

Does EXOGEN have any contraindications?

There are no known contraindications for the use of the EXOGEN device. The EXOGEN package insert includes a section on Precautions and Warnings that highlights situations in which the safety and effectiveness of EXOGEN has not been established, such as specific patient circumstances involving certain types of medication or medical problems other than fractures.

Can I use EXOGEN if I have a pacemaker?

The operation of active, implantable devices such as cardiac pacemakers may be adversely affected by close exposure to the EXOGEN device. If you have a pacemaker, talk with your physician or cardiologist to find out if EXOGEN is right for you.

Will having two or more treatments per day result in better or faster healing?

Clinical studies have evaluated the effectiveness of EXOGEN with one 20-minute treatment per day, with demonstrated healing acceleration.1-3 Multiple or longer-duration daily treatments have not been studied.

How will I know if the EXOGEN unit is working?

Your device is working properly when you see the display screen counting down from 20 minutes during each treatment. Your physician will update you on your healing status at follow-up appointments.

What if I run out of coupling gel?

Mineral oil can be used in place of the coupling gel that comes with the EXOGEN device. Petroleum jelly, however, is not an acceptable substitute. You may also request more coupling gel by calling LMT Surgical Customer Service on 0800 222 770 or email [email protected].

How long will I need to use EXOGEN?

Different fractures heal at different rates. Your physician will determine the necessary length of your treatment during follow-up appointments.

Will EXOGEN work through clothing?

Ultrasound waves cannot travel through air or clothing. The EXOGEN transducer requires direct contact with skin and the use of a coupling gel (included with your device).

What if I don’t place the EXOGEN transducer in exactly the right spot?

It is important that the transducer of the EXOGEN device is placed at the right position, during you daily treatments, so that the ultrasound beam reaches the fracture location. Consult with your physician if you are unsure of where to place the EXOGEN transducer.

What if I miss a treatment?

Try to get back on schedule as soon as possible. To stay consistent with your treatments, check the treatment-tracking calendar on your device and identify a convenient time to use EXOGEN each day.

Whom should I contact if I have questions about EXOGEN?

Please call LMT Surgical Customer Service on 1300 880 155 or email [email protected].

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