Frequently Asked Questions


Fracture Healing

Medically speaking, a fracture is a broken bone. Fractured bone, broken bone, cracked bone, they all have a similar meaning: a bone that has been damaged in such a way that it is no longer intact.38

Yes, most people feel pain when they fracture a bone. Pain is your body´s natural response when a bone breaks.39

In general, there are three stages of pain following a bone fracture. These are referred to as acute pain, subacute pain and chronic pain.39 Other painful symptoms you might experience, depending in part on which bone you broke and the extent of the trauma, include bruising, stiffness, swelling, and weakness.40

Want to learn more?
Click here to read a full article about broken bone pain.

Although the healing time of a broken bone is not the same for everyone, bones can take three to six months to heal to a significant degree.42 If this amount of downtime is more than you would like, there are several professional remedies to speed up the process of bone healing. Possible remedies to speed up the bone healing process include exercises, physical therapy and the EXOGEN bone stimulator.1,2,39

Click here to read a full article about how to speed up bone healing.

Using EXOGEN to Treat my Fracture

Bone stimulators are devices that promote bone healing via energy fields directed at the site of indicated acute fractures and nonunions.44

Click here to read a full article about bone stimulators.

EXOGEN has been shown to be safe in clinical studies that support its indicated uses.

Most patients don’t feel anything at the treatment site.

Try to get back on schedule as soon as possible. To stay consistent with your treatments, check the treatment-tracking calendar on your device and identify a convenient time to use EXOGEN each day. You can also download EXOGEN CONNECTS (Apple App Store, Google Play), a free treatment reminder app

Different fractures heal at different rates. Your physician will determine the necessary length of your treatment during follow-up appointments.

There are no known contraindications for the use of the EXOGEN device. The EXOGEN package insert includes a section on Precautions and Warnings that highlights situations in which the safety and effectiveness of EXOGEN has not been established, such as specific patient circumstances involving certain types of medication or medical problems other than fractures.

Customer Service

Mineral oil can be used in place of the coupling gel that comes with the EXOGEN device. Petroleum jelly, however, is not an acceptable substitute. You may also request more coupling gel by calling Bioventus Customer Service at 1-855-771-0606.

Please call Bioventus Customer Service at 1-855-771-0606

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Summary of Indications for Use
EXOGEN is indicated for the non-invasive treatment of osseous defects (excluding vertebra and skull) that includes the treatment of delayed unions, nonunions,* stress fractures and joint fusion. EXOGEN is also indicated for the acceleration of fresh fracture heal time, repair following osteotomy, repair in bone transport procedures and repair in distraction osteogenesis procedures.

There are no known contraindications for the EXOGEN device. Safety and effectiveness have not been established for individuals lacking skeletal maturity, pregnant or nursing women, patients with cardiac pacemakers, on fractures due to bone cancer, or on patients with poor blood circulation or clotting problems. Some patients may be sensitive to the ultrasound gel.

Full prescribing information can be found in product labeling, at, or by calling Bioventus Customer Service.

*A nonunion is considered to be established when the fracture site shows no visibly progressive signs of healing.